IT Crisis Management Rules During Global 2020

Humans manage IT businesses, so managers are likely to choose natural reactions in crisis. And this is dangerous! Such subconscious sweet escapes lead to controversial consequences to the companies. So, before trying any IT crisis management approach, ensure your behavior is not destructive first.


Psychologists distinguish three natural reactions to stress:

  • Fight,
  • Flight, or
  • Freeze.

All these behaviors are not rational but instinct-based. Thus, they significantly complicate your ability to succeed in crisis management in IT projects. But there is some good news: once acknowledged, you can neutralize them.

1. A Person Who Fights In A Crisis

  • You check the news and see what this world is coming to. Oil, financial crisis, coronavirus, worldwide quarantine, etc. This uncontrollable destruction makes you furious.
  • Your common reaction to stress is arguing and rejecting the severity of the problem. You’re likely to think, “This coronavirus is just the flu. I prefer to disregard, close my eyes, and keep on working as usual.”
  • As a business owner, you keep setting ambitious business aims, negotiating new strategies, and publishing aggressive ads.

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2. A Person Who Flight In A Crisis

  • Once you face danger, you feel the urge to disappear. If the problems are increasing like a snow avalanche, you lose control over the situation. The severity of a crisis frightens you.
  • In a stressful situation, you want to close your eyes, run away from the city, and disappear with your family (or alone).
  • As a business owner, you feel the urge to quit all the operational processes and cut all the costs. This may sound reasonable. But once uncontrolled, this behavior turns into destruction. And your team can find a strong reason to call you a deceiver.

3. A Person Who Freezes In A Crisis

  • In any uncontrollable situation, you can’t decide how to react. You feel paralyzed and literally freeze in one place.
  • You can’t act until you see what the next move the majority takes.
  • As a business owner, you prefer to change nothing and see what happens.

4. I’m Not Fighting, Running, Or Freezing. What’s My IT Crisis Management Plan?

Once you become aware of your instincts and ready to do a careful analysis, don’t expect to get a ready-to-use recipe from any article. When it comes to crisis management, any decision is tailor-made. Still, there are some common sense IT crisis management practices that work both in crisis and stable time. In this harsh reality, it’s time to remind them.

Remote Workplace And Dedicated Development Teams

People all over the world stay home, but the majority of them keep working remotely. For years, remote developers have been hippies – but during quarantine, managers see the true value of a dedicated development team. The current situation is an opportunity for IT companies to organize micromanagement processes more effectively and build a team of highly motivated and talented people who can stand any crisis.

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Software Development Outsourcing Company Or The Power Of New Collaboration Models

Introducing outsourcing software development is an effective strategy both in crisis and long after it passes. By finding a proper balance between in-house activities and outsourced operations, the cost optimization approach shows its best.

Requesting Offshore Software Development Services (Or How To Optimize Your Expenses With Offshore Software Development Cost)

Offshore model is among the real solutions to cost optimization during this crisis. This way, an offshore software development company can effectively reduce expenses for keeping an in-house team. Also, it allows fast hiring and fast scaling, which ensures the needed flexibility during the crisis.

Nearshore Software Development Model And IT Outstaffing

When you work remotely, the exact form of cooperation and the geographical location of your developers doesn’t matter that much. Additionally, you don’t need a separate budget to maintain an office. These models ensure high flexibility: they are project-based, provide managed services, and enable fast time-to-market delivery during the quarantine.